Free Fire Membership top-up is working again
Good news: HTG Digital Store has completed new order checks, and Free Fire Weekly and Monthly Membership top-ups are available again. Customers can now place a new Membership order through HTGTopUp.com.
This update follows our earlier notice about some Membership purchases being delivered as Diamonds instead of activating the expected Membership. You can read that earlier report here: Free Fire Membership bug notice.
What changed?
During the earlier issue, a repeat Membership purchase could result in a Diamond credit rather than the intended Membership activation. HTG temporarily warned customers so they could avoid confusion. Following fresh checks, Membership ordering has now been restored on our store.
This is an HTG Digital Store service-status update based on our current order checks. It should not be read as an official technical statement from Garena about the cause of the earlier behaviour.
What should affected customers do?
If an earlier Weekly or Monthly Membership order gave Diamonds instead of the expected Membership, please keep the following information ready:
- Your Free Fire Player UID.
- Your HTG order ID and purchase date.
- A screenshot of the order result or Diamond credit, if available.
- The Membership product ordered: Weekly or Monthly.
A separate step-by-step Claim Ticket guide will be published soon. That guide will show affected customers where to submit the ticket, what evidence to attach, and how to follow the claim safely.
தமிழ் அறிவிப்பு — Free Fire Membership சேவை மீண்டும் இயங்குகிறது
நல்ல செய்தி: HTG Digital Store புதிய order சோதனைகளை முடித்துள்ளது. தற்போது Free Fire Weekly மற்றும் Monthly Membership top-up மீண்டும் செய்ய முடியும். வாடிக்கையாளர்கள் HTGTopUp.com மூலம் புதிய Membership order-ஐ place செய்யலாம்.
முன்னர் சில Membership top-up-களில் Membership activate ஆகாமல் அதற்குப் பதிலாக Diamonds கிடைத்த பிரச்சினை பற்றி நாங்கள் அறிவித்திருந்தோம். அந்த பழைய அறிவிப்பை இங்கே பார்க்கலாம்: Free Fire Membership பழைய பிரச்சினை அறிவிப்பு.
முன்னர் தவறான top-up பெற்றவர்கள் என்ன செய்ய வேண்டும்?
Membership-க்கு பதிலாக Diamonds கிடைத்திருந்தால், உங்கள் Player UID, HTG order ID, order date, வாங்கிய Membership வகை மற்றும் கிடைத்த result-இன் screenshot ஆகியவற்றை பாதுகாப்பாக வைத்திருக்கவும்.
Claim Ticket எவ்வாறு submit செய்வது என்ற முழுமையான step-by-step guide விரைவில் வெளியிடப்படும். அந்த guide-ல் ticket submit செய்யும் இடம், சேர்க்க வேண்டிய proof மற்றும் claim status follow செய்வது ஆகியவை தெளிவாக வழங்கப்படும்.
பாதுகாப்பு: Password, OTP, recovery code அல்லது email password-ஐ யாருடனும் பகிர வேண்டாம்.
සිංහල නිවේදනය — Free Fire Membership සේවාව නැවත ක්රියාත්මකයි
සුබ ආරංචියක්: HTG Digital Store නව order පරීක්ෂණ අවසන් කර ඇත. දැන් Free Fire Weekly සහ Monthly Membership top-up නැවත ලබාගත හැකි අතර HTGTopUp.com හරහා නව Membership order එකක් place කළ හැක.
මීට පෙර ඇතැම් Membership මිලදී ගැනීම්වලදී Membership එක activate වීම වෙනුවට Diamonds ලැබුණු ගැටලුව පිළිබඳව අපි දැනුම් දුන්නෙමු. පෙර නිවේදනය මෙතැනින් බලන්න: Free Fire Membership පෙර ගැටලු නිවේදනය.
පෙර වැරදි top-up එකක් ලැබුණු අය කළ යුත්තේ කුමක්ද?
Membership එක වෙනුවට Diamonds ලැබුණේ නම්, Player UID, HTG order ID, order date, මිලදී ගත් Membership වර්ගය සහ result screenshot එක සුරක්ෂිතව තබාගන්න.
Claim Ticket එක submit කරන ආකාරය පිළිබඳ සම්පූර්ණ පියවරෙන් පියවර මාර්ගෝපදේශයක් ළඟදීම පළ කරනු ඇත. Ticket එක යැවිය යුතු ස්ථානය, අවශ්ය proof සහ claim status එක follow කරන ආකාරය එහි පැහැදිලි කරනු ඇත.
ආරක්ෂාව: Password, OTP, recovery code හෝ email password කිසිවෙකු සමඟ බෙදා නොගන්න.
Quick summary
| New Weekly Membership orders | Available now |
|---|---|
| New Monthly Membership orders | Available now |
| Earlier affected orders | Keep UID, order ID and proof ready |
| Claim Ticket instructions | Separate guide coming soon |
Follow the HTG Digital Store blog for the Claim Ticket guide and any further Membership service updates.