Privacy Policy (Website)

Last Updated: May 1, 2023

Welcome to HTG DIGITAL. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

1. Information We Collect

We collect several types of information from and about users:

  • Personal identifiers such as name, username, and mobile phone number
  • Contact information such as email address
  • Financial information such as wallet balance and transaction history
  • Technical data including IP address, browser type, and device information
  • Usage data about how you interact with our website

2. How We Collect Your Information

  • Direct interactions (account creation, transactions, support)
  • Automated technologies (cookies and similar tools)
  • Third parties such as payment processors

3. How We Use Your Information

  • Create and manage your account
  • Process your transactions (Visa, EZ Cash, WhatsApp, Telegram, Redeem Code)
  • Provide customer support
  • Send transaction notifications via SMS
  • Improve our services
  • Comply with legal obligations

4. Disclosure of Your Information

  • Payment processors to complete transactions
  • Service providers performing services on our behalf
  • Legal authorities when required by law

We do not sell your personal information to third parties.

5. Data Security

We’ve implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed without authorization. Access is limited to employees and third parties who need it.

6. Data Retention

We will retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

7. Your Legal Rights

Under data protection laws, you have rights, including:

  • Request access to your personal data
  • Request correction or erasure
  • Object to or restrict processing
  • Request data portability
  • Withdraw consent at any time

8. Cookies

We use cookies to distinguish you from other users, maintain your login session, and improve our website experience.

9. Changes to the Privacy Policy

We may update this policy. We’ll post the new version here and update the “Last Updated” date.

10. Contact Us

If you have questions, reach us via:

  • WhatsApp: Available through the recharge page
  • Telegram: Available through the recharge page
  • Email: info@htgtopup.com

Privacy Policy (Mobile App)

This privacy policy applies to the HTG DIGITAL mobile app (“Application”) created by Harry Paul (“Service Provider”) as a free service. The service is provided “AS IS.”

Information Collection and Use

The Application collects information when you download and use it, including:

  • Your device’s IP address
  • Pages you visit in the app, timestamps, and duration of sessions
  • The operating system of your mobile device

The Application does not gather precise device location data.

Personally Identifiable Information

For a better experience, the app may request your:

  • Email address
  • Username
  • Mobile number
  • Profile picture
  • Date of birth
Third-Party Services

Aggregated, anonymized data may be sent to:

Disclosure of Information

The Service Provider may disclose data:

  • As required by law or legal process
  • To protect rights, safety, or investigate fraud in good faith
  • To trusted service providers under confidentiality agreements
Opt-Out Rights

You can stop all data collection by uninstalling the app via your device’s standard uninstall process.

Data Retention Policy

User-provided data is retained as long as you use the app and for a reasonable time after. To request deletion, email info@htgtopup.com.

Children

The Application is not intended for children under 13. If we learn that a child under 13 has provided personal data, we will delete it promptly.

Security

We implement physical, electronic, and procedural safeguards to protect the confidentiality of your information.

Changes

This policy may change. We’ll update this page, and continued use constitutes acceptance.

Effective as of April 20, 2025

Your Consent

By using the Application, you consent to the processing described in this policy now and as amended.

Contact Us

For questions, email info@htgtopup.com.